Contact
Contact Sandy Springs HVAC
Ringing us is the fastest route to an honest answer about your heating or cooling. Here is what to know.
Getting in Touch
- Call
- (770) 954-8245Tap to dial from a mobile phone.
- Where we work
- Sandy Springs and nearby north Fulton, DeKalb and Cobb County towns
- If we miss you
- Leave a name and a callback number, and a technician or scheduler will return the call.
Appointment Hours
| Monday | Appointments 7 AM – 7 PM |
|---|---|
| Tuesday | Appointments 7 AM – 7 PM |
| Wednesday | Appointments 7 AM – 7 PM |
| Thursday | Appointments 7 AM – 7 PM |
| Friday | Appointments 7 AM – 7 PM |
| Saturday | Appointments 7 AM – 7 PM |
| Sunday | Appointments 7 AM – 7 PM |
Emergency calls are answered 24 hours, even when the regular schedule is closed.
Helpful Details for the Call
When you call (770) 954-8245, have a rough description of the symptoms ready, whether the trouble is with heating or cooling, and about how old the equipment is. Mention any noises, smells, water or tripped breakers. If you are weighing a replacement, a sense of the repair history helps us give you an honest answer faster.
What Happens When You Call
We listen to the symptoms
The symptoms, the equipment's age and the property's location.
We set up the visit
A daytime slot on whichever day suits you, or the emergency line for urgent problems.
You know what to expect
The technician measures first, and you approve the figure before work begins.
Calling Us: The Fine Print
What happens if nobody picks up right away?
Leave your name, number and a short note about the problem. We will return the call once a line opens up.
Can you tell me on the phone whether to repair or replace?
We can talk through the age, history and symptoms and tell you what usually makes sense. A firm answer comes once a technician has measured the equipment.
Do you work outside Sandy Springs?
Yes. We cover Dunwoody, Roswell, Brookhaven, Buckhead, Vinings, Johns Creek, Alpharetta and other nearby towns.
Can a property manager call for a tenant?
Yes. Owners, property managers and tenants can all call. Repairs go ahead once the owner or manager approves them.
Should I shut the system off before the visit?
If it is leaking, frozen or smells hot, yes. Otherwise leave it running as is and describe what you have noticed.
Start With One Honest Conversation
Describe what your heating or cooling is doing. We will explain the probable causes, what the visit involves and what comes next.